Agency Compliance & Relations Officer

Job Listing No: 9740000

Agency Compliance & Relations Officer

Leading Financial Services Firm – Makati City, Metro Manila – Providing support to the Head of Agency Compliance and Relation is the main responsibility for this position. Summary of the key deliverables for which the position is accountable are. Provide support to the Regional Audit Requirements. Tasks includes; responding to the auditor requests for the supporting documents and data, responding to their audit findings and recommendations, accomplishment of the agreed action tasks as a results of the closure of audit and assisting the unit to ensure the continuous implementation of the processes and quality assurance that have established to address all the Audit issues. Provide assistance to the Head of Agency Compliance in the appropriate and timely handling of client related complaints (Complaints Management Complaints) and Agent’s Sales Conduct Issues (Internal Complaints) following the established guidelines and procedures. The tasks include the gathering of data, conducting detailed investigation and preparing findings, recommendation… – Permanent – Full-time

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