BPO Team Leader

Job Listing No: 9740000

BPO Team Leader

NTT Data – Manila City, Metro Manila – Req ID: 36481 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a BPO Team Leader to join our team in Manila, Quezon (PH-QUE), Philippines (PH). In this Role you will be Responsible For Assisting management on assessing team quality, productivity and goal achievement. Acting as a mentor, coaches and supports staff in performing daily duties. Supervising team ensuring highest quality of service is provided to customers. Monitoring performance of team and reports results and issues to higher-level leadership. Leading the resolution of escalated customer or a… – Permanent – Full-time

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