Client Services Specialist

Job Listing No: 9740000

Client Services Specialist

Asia-Americas Business Processess Inc. – Metro Manila – Client Services Specialist Asia-Americas Business Processess Inc. Pasig City, Metro Manila Full timeListing description » Opens client accounts by recording account information. » Maintains client accounts by updating account information. » Prepares service reports by collecting and analyzing client information. » Attracts potential client by answering service questions; suggesting information about other services. » Recommends potential services to management by collecting client information and analyzing client needs. » Resolves service problems by clarifying the client’s complaint; determining the cause of the problem; selecting and explaining the best solution to deal with the problem; expediting correction or adjustment; following up to ensure resolution. » Responds to difficult customer situations and work with the appropriate channel to determine resolution contributes to team effort by accomplishing related results as needed. » Computer and web proficient. » Fast lear… – Permanent – Full-time

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