Client Success Manager

Job Listing No: 9740000

Client Success Manager

Concur – Philippines – Client Success Manager Job ID #: 14975 Location: Philippines Functional Area: Customer Support Department: Global Services-Global Operating Center Manila Position Type: International Full Time Education Required: Not Indicated Experience Required: Not Indicated Relocation Provided: Job Overview: The Client Success Manager role is a client-facing resource for small to mid-size accounts delivering account management to the customer AFTER the sales cycle has completed. The role encompasses ongoing support/guidance, business strategy and advice, and overall account portfolio management and oversight. As a customer advocate, the Client Support Manager is one of the client’s primary points of contact responsible for orchestrating activities within Concur to deliver a superior client experience. This role focuses on ongoing relationship-building and proactive account management activities, promoting overall customer satisfaction, product adoption, retention and up-selling. The role ma… – Permanent – Full-time

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