Country Service Manager

Job Listing No: 9740000

Country Service Manager

Healthcare MNC – Philippines – Country Service Manager [Description] Responsibilities • The Country Service Manager role will manage a complex service business through leadership and development of a local organization comprising Service Sales, geographically organized Service Delivery teams, Engineering, Operations and a Customer Service Centre. You will create an environment to achieve ultimate customer loyalty and drive operational execution and required growth in all areas of key business metrics. • Build a scalable service organization and service delivery plan capable to cater business growth • Provide strategy to develop positive customer experience • Establish good teamwork between Service and Sales to provide total customer satisfaction • Collaborate with internal stakeholders locally and regionally to lead and drive effective and sustainable change initiatives • Commit to competency development for the team. Requirements • MBA / Degree holder with at least 7 years of experience in technical field service a… – Permanent – Full-time

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