CSR – Customer Service Representative

Job Listing No: 9740000

CSR – Customer Service Representative

Patra Philippines – Quezon City, Metro Manila – Job Requirements: – With at least 2 years experience in BPO – With background/experience in US insurance account – expertise able with computers – Good listening, verbal, and written communication expertise – capability to handle stressful situations appropriately – Willing to work in Eastwood City. Job Descriptions: – Creates the link between customer and client via phone call, email, or chat – Assess the inquiries and problems the customer is having – Takes responsibility for helping the customer resolve any difficulties – Manages any undocumented situations and informs immediate managers – Provide an excellent display of customer service Patra Philippines is a newly established call center in Manila. This is part of the successful Patra Corporation in US Patra provides a variety of processing services to insurance organizations that reduce staff workload, minimize risk and lower costs while raising productivity, increasing capacity and ultimately boosting profitability. Services inc… – Permanent – Full-time

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