Customer Care Voice Senior Associate

Job Listing No: 9740000

Customer Care Voice Senior Associate

NTT Data – Quezon City, Metro Manila – Req ID: 34853 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a Customer Care Voice Senior Associate to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH). Role and responsiblities Handle inbound provider calls for health insurance companies (based in US) for customer medical membership on High Deductible, EPO, PPO, HRA, and Idemnity plans for benefit verification/eligiblity, claim status and general queries. Answer calls and document as per customer’s written specifications in accordance to the process and procedure document. … – Permanent – Full-time

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