Customer Service Agent

Job Listing No: 9740000

Customer Service Agent

Wipro – Cebu – Customer Service Agent Wipro Cebu, Central Visayas Mandatory expertise: Customer Focus, Customer Service, Verbal Communication, Problem Solving, Teamwork, People Management, Managing Processes Listing description ? Fluency in English / Excellent English communication expertise (verbal and written) ? Voice Clarity ? Accent Neutrality ? Grammar? Customer service orientation / Courteous with strong customer service orientation.? Dependable with attention to detail.? availability to learn.? Active listening expertise? Computer and keyboard expertise (working expertise of PCs e.g. MS Office) / Good Typing Speed? Teamwork ? capability to work as a part of the team for a greater goal? Situation handling expertise? Reasonable analytical expertise? Good motivational fit (job, organization, location)? Willing to work on shifting schedules, grave yard shift, holidays or rest days as may be required by business exigencies / availability to rotate shifts, as needed functions & Job responsibil… – Permanent – Full-time

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