Customer Service Associates

Job Listing No: 9740000

Customer Service Associates

Transec BPO Solutions Inc. – Ortigas Center, Pasig City – Transec is a growing BPO company with a sharp focus on hiring talents with great working attitude to fill our unique positions. If you’re passionate and want to be part of a progressive team with work-life balance, come join us! Do you naturally love helping others? If yes, then we want you as our Client Care Agent! ► Walk-in candidates are welcome from Mondays to Fridays 10:00 AM to 4:00 PM. JOB OBJECTIVE To oversee and monitor the on-boarding process of claims that goes into the system. ESSENTIAL JOB FUNCTIONS • Be actively involved in the on-boarding process of auto claims and coordinate with all parties involved. • Work hand-in-hand with internal team, insurers and other parties via email or phone. • Ensure all interactions made with clients, insurers and other affiliates are logged into the system. SKILLS & QUALIFICATIONS • Minimum of 2 years experience in customer service; handling a US account. • Preferably with Bachelor’s degree; must have undergone at least 2nd year of college… – Permanent – Full-time

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