Customer Service Representative (Game Master)

Job Listing No: 9740000

Customer Service Representative (Game Master)

ELITE Global Sourcing Phil., Inc. – Ortigas Center, Pasig City – Customer Service Representative (Game Master) is responsible for administering and enforcing the game’s rules & policies and provide in-game supports & general customer service to ultimately ensure user satisfaction. Also, control the non-player aspects of the game, create environments in which the players can interact, and solve any player disputes. Salary: ₱10000 – ₱15000 Address: Unit 410 4th Floor Prestige Tower, F. Ortigas Jr. Road, Ortigas Center How to Apply: ROLES AND RESPONSIBILITIES: 1. Responsible for administering and enforcing the game’s rules & policies. 2. Responsible for resolving users` inquiries, disputes, complaints in a courteous, efficient and timely manner and ensuring user satisfaction. 3. Collect, investigate, process, and document various data regarding in-game issues, exploits and bugs. 4. Educate Users on existing End User Agreements and Guidelines. 5. Act as a liaison between users and various internal departments. 6. Compile and maintain all required p… – Permanent – Full-time

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