Customer Service Representative with 30K Starting Pay
Central Visayas – JOB DESCRIPTION Job Descriptions: Communicates with clients via telephone, email, and/or letter on the status of the book production process. Answers client’s questions and address concerns, and educate them on services scope and design/print standards Promotes customer satisfaction by taking consistent and positive proactive/reactive steps to attend to an author’s specific needs. expertise: Excellent oral and written communication expertise Must be articulate and have the capability to break down complicated process steps into information the customer can easily understand. Must be detailed and possess strong organizational, time management, and problem-solving expertise. Must have the capability to prioritize work to maximize output. Must be able to work independently and within a team environment. Appropriate qualifications: Bachelor’s degree preferred. Associate degree with significant practice accepted for consideration. Entry level 1 to 2 years’ BPO practic… – Permanent – Full-timeApply for this job.