Customer Service Representative (Work in the house)

Job Listing No: 9740000

Customer Service Representative (Work in the house)

Sevenground – Quezon City, Metro Manila – Customer Service Representative (Work in the house) Sevenground Quezon City, Metro Manila Full timeTo be considered: Proven customer support practice and Social Media moderation With hands-on mentality and able to execute with high sense of urgency Familiarity with CRM systems, cloud-located applications and best practices Customer orientation and capability to adapt/respond to different types of characters Excellent communication and writing expertise capability to multi-task, prioritize and manage time effectively Essential Functions as Customer Service Representative 1. Maintains customer database: updates data and makes necessary changes. “2. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution” 3. Contribute to team effort by accomplishing related results as needed 4. Identify and assess customers’ needs to achieve satisfaction 5. Build sustainable relationships of trust through open and int… – Permanent – Full-time

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