Customers Support

Job Listing No: 9740000

Customers Support

We Clean Pest Control – Pasig City, Metro Manila – We sell Pest Control services to Canadian Cities where we operate the services. We are looking for a customer support expert to handle the insides sales for each Canadian city where we offer services. The office is located in Pasig City and you will have to work night shift to be in the same time than Canada day time. DUTIES AND RESPONSIBILITIES Represent the client account by providing excellent customer service by consistently demonstrating a good understanding of the customer needs and complaints and addressing those appropriately Demonstrate ability to resolve customer complaints and acts as the first point of resolution Follow the appropriate account complaints handling process when an escalation arises Provide complete and accurate advice to customers about their preparation of service Recognize if there are opportunities to suggest services that are more suitable to the customers needs Undertake needs analysis and recommend migration to most appropriate services Accur… – Permanent – Full-time

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