Desktop Support

Job Listing No: 9740000

Desktop Support

kgb_Philippines – Makati City, Metro Manila – Desktop Support Makati, National Capital Region Today, 10:29 AM kgb_Philippines » Job detail The objective of the Local Desktop Support group is to provide Tier 1 and 2 support for kgb desktop related issues. Responsibilities Provide first line technical assistance to clients through phone or email support. Provide basic technical support for desktop, laptop, printer, MS office applications and any Microsoft Windows platform applications. Provide clients with needed information and resolve their technical desktop problems. Perform other tasks as assigned. Requirements Has bachelors degree in computer sciences or equivalent. At least two years working practice in customer service/technical support. Must be familiar with Dell/IBM Desktops, Laptops and HP/Epson printers with technical background. Basic expertise of networking (from cabling to TCP/IP stack). Has had practice using trouble-ticketing systems. expertiseable in Microsoft Windows environment (Operating Syste… – Permanent – Full-time

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