Driver Support Specialist – Philippines

Job Listing No: 9740000

Driver Support Specialist – Philippines

Uber – Rizal – Taguig City, Metro Manila – Uber has found a strong product-market fit with its world-changing service, but we’re still inventing our business every day. We’re seeking site coordinators to help build a global network of in-person driver-partner Greenlight Centers. Uber’s driver-partners are our most important customers, and we’re building a best-in-class customer service experience for them. Greenlight Centers help new partners get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver community. The Driver Support Specialist is responsible for managing day-to-day operations of the Center, and leading a team of Uber Experts. In this role, you will lead Uber Experts by example on how best to build Uber’s relationship with partners, support their operational needs. and manage the day-to-day operations of the Greenlight Center.RESPONSIBILITIES:Support the daily operations through operational oversight and analysisHandle escalations of more difficult suppo… – Permanent – Full-time

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