Fraud Prevention and Detection Specialist

Job Listing No: 9740000

Fraud Prevention and Detection Specialist

Shopee – Philippines – Job Description: Investigate and understand behaviors of fraudulent people and acts. Detect unusual buying/selling pattern that deviate largely from normal buyers’ and sellers’ behavior. Ensure to review and clear FMT daily. Answer Sales Force tickets with proper knowledge. Clear User Reported List – for report Scammers/ Directing outside Shopee. Do offline checking either from regional and/or other source like social media. Aim to have good result of productivity. Perform other similar and related duties as required or directed. Requirements: Preferably any 4-yr College Degree and/or equivalent experience Excellent written and verbal communication skills – to help others understand why users engaged in fraudulent or unusual activities. Keen attention to detail. Can handle complex situations – basic problem solving skills. Capable of handling sensitive personal information. Good organizational skills needed to manage a high volume of assigned cases. Proficient with … – Permanent – Full-time

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