Helpdesk Section Manager

Job Listing No: 9740000

Helpdesk Section Manager

Taguig City, Metro Manila – in Taguig Position: Helpdesk Section Manager Location: BGC, Taguig City Salary Range: Negotiable Start Date: ASAP Job Description: – A help desk manager’s job is to oversee timely delivery of quality technical support service to ACSS clients. This requires both knowledge of the ACSS systems being supported and effective personnel management skills. Qualifications: – Minimum of a bachelor’s degree in a computer-related field or with equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities. – Minimum of 2 years work experience as helpdesk, technical support or call center. – Minimum of 2 years work experience as a manager in the relevant position. – Strong leadership and organizational skills. – IT background is a plus but not required. – Demonstrated management and decision making skills concerning Information Systems policies, processes and procedures, with a proved track record of completing tasks and/or… – Permanent – Full-time

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