HOTEL RESERVATIONS ACCOUNT Call Center Agents

Job Listing No: 9740000

HOTEL RESERVATIONS ACCOUNT Call Center Agents

Alphalink Global Solutions Inc. – Quezon City, Metro Manila – HOTEL RESERVATIONS ACCOUNT Call Center AgentsWITH or WITHOUT practice / LOCAL or INTERNATIONAL ACCOUNTS 20,000.00 monthly Quezon City, National Capital Region Today, 11:58 AM Alphalink Global Solutions Inc.This seal certifies that the information and activity of this Employer has been carefully verified by Worksvianet. » Job detail Job Description of a Customer Service Rep – HOTEL BOOKING/RESERVATIONS ACCOUNT: Ask if guests have a prior booking Manage the registration process Ask for identification and ensure that the provided credentials are accurate Operate hotel switchboard, take calls and provide information and transfer calls Take reservations over the telephone and through emails Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions Refer guests to appropriate departments to resolve complaints or provide suggestions Provide guests with directions around the hotel Ensure that guests are satisfied with the r… – Permanent – Full-time

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