HR Shared Services Representative (Japanese, Mandarin, Thai or Korean) Job

Job Listing No: 9740000

HR Shared Services Representative (Japanese, Mandarin, Thai or Korean) Job

3M – Taguig City, Metro Manila – Job ID: 110631 3M is seeking HR Shared Services Representative (Japanese, Mandarin, Thai or Korean) for the 3M Global Service Center located in Taguig, National Capital Region, PH. Ready to be part of what’s next? Job Overview – Provides full service to clients – Achieves quality and volume targets and maintains customer satisfaction – Requires full familiarity with the HtR systems and processes in scope of Service Center service Main Duties & Responsibilities – Provides answers, solutions and recommendations for inquires related to HR processes/procedures by utilizing solutions provided by HR SMEs. (including: phone inquiries, email/web tickets, IRS responses and walk-in inquiries, follow-up/resolution of escalated tickets, etc.). – Identifies escalation trends and opportunities for process change and/or new solutions. – Undertakes all actions required by system and updates Data Base continually. – Investigates and resolves problems and provides solutions which may involv… – Permanent – Full-time

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