It Services Representatives – Satellite Tv Account – Quezon City

Job Listing No: 9740000

It Services Representatives – Satellite Tv Account – Quezon City

Quezon City, Metro Manila – in Metro Manila IT Services Representatives – Satellite TV Account – Quezon City 20% Night Differential 13th Month Pay Monthly Incentives Opportunities for Promotion HMO through Maxicare For experienced hires, 4 dependents can be enrolled in our HMO after 1 month Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months Free Daily Meals Kick off parties Team building . . OUR EMPLOYEES’ SKILL SET: . Deliver top of the line assistance and walk through for US Subscribers. Monitor Call Tracking for responses from management team so call returns are done in a early procedure. Follow-up with clients within a 24-hour time in terms of the preliminary phone call. Even if it is to just touch base and let customer know inquiry is still being researched. Employs escalation operations as required. Completes, processes and preserves appropriate documentation and records. Finding out the customers’ preferences by effective listening and questioning s… – Permanent – Full-time

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