Japanese Service Desk Agents in Cebu City in Taguig and Cebu

Job Listing No: 9740000

Japanese Service Desk Agents in Cebu City in Taguig and Cebu

Cebu City, Cebu – Taguig City, Metro Manila – JK NETWORK SERVICES in Cebu Company Profile: An IT Company that Offers a wide range of software products and services. Position: Japanese Service Desk Agents Industry: Japanese IT Company Location: Cebu City Salary: Negotiable Work Schedule: Dayshift Benefits: Pioneering account in Cebu City Competitive salary package. Career Advancement Responsibilities: Provide service desk service via email, chat and call handling the resulting incidents or Service Requests diagnose and resolve hardware and software problems that arise as quickly as possible Responsible for initial assessment, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components. collecting information through a customer conversation, accessing support tools, and additional support staff. Requirements: Filipino who can speak Japanese Japanese Level 1 or Level 2 Very good communication skills (verbal & written) Can… – Permanent – Full-time

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