Japanese Support Help Desk

Job Listing No: 9740000

Japanese Support Help Desk

J-K Network Manpower Services – Metro Manila – Makati City P 78,000 – P 92,000 English, Filipino, Japanese BENEFITS: Positive environment 24 hour medical Clinic Vending machines Office showers available Company events 36 Annual Leaves Leaves convertible to cash HMO with 2 dependents Annual salary increase Performance bonuses 3 times their basic salary *10 Inquiries sometimes no calls at all *Dayshift Schedule JOB DETAILS: Requirements: Filipino who can speak read, write Japanese With Good Communication Skills in English JLPT N1, N2 N3 (Certificate is not required) With Customer Service Experience Bachelor’s degree holder Responsibilities: Accept incoming client calls, redirect client calls to appropriate support groups for resolution Identify and set client expectation for follow-up during the initial client call Manage multiple incoming issues regarding the client concern Communicate with other departments to ensure resolution to client issue or query Maintain an continuous focus on meeting t… – Permanent – Full-time

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