Job Offer: Apply as Customer Care Specialist Start ASAP – Startek Angeles

Job Listing No: 9740000

Job Offer: Apply as Customer Care Specialist Start ASAP – Startek Angeles

STARTEK PHILIPPINES, INC. – Central Luzon – JOB DESCRIPTION » Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field. » Required language(s): English » No work practice required. » 50 Full-Time position(s) available.1. Communicates with customer on the phone or via written correspondence to provide information and assistance on product use, hardware or software problems 2. Checks mail, fax and email to provide customer assistance 3. Operates computer/on-line guidelines for the purpose of responding to customer inquiries on function or replacement of defective parts 4. Resolves customer issues on the first call/contact whenever possible without having to transfer caller 5. Completes, processes, and maintains applicable paperwork and records 6. Follows escalation procedures as needed JOIN THE 13,000 STARTEK BRAND WARRIORS! FOUR convenient site locations in the Philippines – Pasig, Makati, Angeles and Iloilo HMO covers the employee plu… – Permanent – Full-time

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