Job Offer: Bacolod | Service Quality Management Associate (TSR) | Now Hiring

Job Listing No: 9740000

Job Offer: Bacolod | Service Quality Management Associate (TSR) | Now Hiring

TeleTech Customer Care Management Phils., Inc. – Bacolod City, Negros Occidental – JOB DESCRIPTION At TeleTech, Customers are the life blood of our business. knowledge the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this continuing connection, our business would fail. THE function: Your function as a Technical Service Representative (TSR) is to provide technical support to customers by researching and answering their questions or troubleshooting their problems in relation to electronic devices, be Information technology Internet access, mobile phones, computers/laptops or cable TV. You must be able to provide step-by-step solutions via phone or email, to ensure proper disposition of their concerns. tasks AND Job responsibilities: Provide answers to clients by identifying their problems; researching answers; and guiding them through corrective… – Permanent – Full-time

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