Job Offer: Laguna | CSR | Competitve Package | Opportunity for High School Grads

Job Listing No: 9740000

Job Offer: Laguna | CSR | Competitve Package | Opportunity for High School Grads

TeleTech Customer Care Management Phils., Inc. – Philippines – JOB DESCRIPTION INTRODUCTION: At TeleTech, Customers are the life blood of our business. knowledge the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this continuing connection, our business would fail. THE function: Your function as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customer’s requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service practice while keeping the company’s business needs in perspective. tasks AND Job responsibilities: » To resolve customer complaints via phone, email, or other media. » Reach out to customers and verify account information. » Greet customers warmly and ascertain problem or reason for calling. » As… – Permanent – Full-time

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