Job Offer: Support Representative I

Job Listing No: 9740000

Job Offer: Support Representative I

Ingram Micro Philippines – Metro Manila – Support Representative I Ingram Micro Philippines – Taguig, Metro Manila Permanent, Full time The Support Rep I is responsible for basic to moderately complex functions of Order Management and for executing job tasks with speed and accuracy in a fast-paced environment. In addition to servicing the customer, the Sales Support Rep provides assistance and support to other members of the Sales Organization and Sales Support Teams, and Management. Organizes and sets priority of their assigned order entry workload for efficient execution. When appropriate, escalates issues and orders to a senior member of the Sales Organization and/or Management. Major Responsibility:Account Management / Process Management Supporting Actions: » Checking and reviewing of pending and new orders » Releasing (printing) orders for warehouse processing » Checking for error reports (Floor denial, etc.) » Researching and correcting errors in Orders » Manual entry and Macro entry of order into Impulse/SAP … – Permanent – Full-time

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