Job Offer: Training Manager
one contact center – Metro Manila – Training Manager One Contact Center – Pasig City, Metro Manila Job summary: Primarily responsible for creating, designing, updating and implementing various training programs and superviseing the development of careers. Sets performance metrics, evaluates productivity, and helps co-workers create long-term career plans within an organization. Primary responsibilities » Develop, implement, and monitor training programs within an organization. » Manage training for all employees. » Design and create brochures and training materials. » Design, create and develop multimedia visual aids and presentations. » Design, create and implement testing and evaluation processes. » Prepare and implement training budget. » Evaluate needs of each campaign and plan the needed training programs accordingly. » Conduct regular performance evaluations to staff members. » Provide performance feedback to training agents. » Create, manage and implement continuous education training. » Create, man… – Permanent – Full-timeApply for this job.