Job Opportunity: Customer Support and Order Processing Specialist

Job Listing No: 9740000

Job Opportunity: Customer Support and Order Processing Specialist

2nd Office – Antipolo City, Rizal – Customer Support and Order Processing Specialist 2nd Office Inc. – Antipolo, Calabarzon Listing description Order entry and customer service for customers located in Australia, New Zealand, and Southeast Asia Key responsibilities include answering customer inquiries and resolving issues via chat, phone or email. This position is also responsible for entry of customer orders and related order management activities. Essential tasks and Job responsibilities: » Provide exceptional customer support via email, live chat and phone » Exhibit professional and courteous telephone demeanor, accuracy, and follow through » Enter orders in a timely and accurate manner » Maintain an excellent working expertise of the product line » Assist customers with shipping damage claims » Assist customers with product warranty claims Minimum Appropriate qualifications: » Demonstrated 1-3 years’ practice in Customer Service » Demonstrated 1-3 years’ practice in the Auto industry » Strong expertis… – Permanent – Full-time

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