Job Opportunity: Delivery Customer Service Specialist
Suy Sing Commercial Corporation – Western Visayas – JOB DESCRIPTION OVERALL PURPOSE : Serve as the help desk for our company’s customers for matters relating to their delivery orders; to facilitate better coordination between the delivery department, customers, sales department and truckers. This way ensuring customer service standards are maintained at all times. MAJOR Job responsibilities: Respond to inquiries, concerns, and follow-ups related to the deliver of customer orders Gather feedback and information from customers and sales people regarding short packing, wrong packing, case switching, wrong delivery, discourteous delivery crew, etc.; bring these matters promptly to the attention of the Delivery Manager. Appropriate qualifications: College graduate of any 4-year course With or without work practice Prior call center or similar work practice is a plus NOTE for DAVAO candidates: The short-listed candidates will be contacted for interview. prosperous candidates should be willing to undergo 6-8 months training i… – Permanent – Full-timeApply for this job.