Majorel | Training Supervisor | Eastwood

Job Listing No: 9740000

Majorel | Training Supervisor | Eastwood

Arvato – Quezon City, Metro Manila – PURPOSE OF THE ROLE: The Training Supervisor will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer oriented service excellence by motivating and empowering team members and exceeding customer relationships. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Ensure all trainers are proficient in their job skills by providing ongoing evaluation and detailing follow-up training, feedback, and coaching. Critical to this responsibility is making sure that trainers are up-to-date on all subject matter for the specific project they support and are involved in activities that develops relationships with Operation Staff. Collaborate with quality team to gather feedback on training effectiveness. Work with trainers in creating training decks that can be used for refresher training and upskilling as needed based on the training needs analysis. Part… – Permanent – Full-time

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