Norwegian Speaking – Service Desk Analyst

Job Listing No: 9740000

Norwegian Speaking – Service Desk Analyst

Taguig City, Metro Manila – Dencom Consultancy and Manpower Services in Taguig Position Description Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills. Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency. Produces quality work and results. Ensure fast and accurate turnaround of work. Solve problems using agreed upon procedures. Develop a comprehensive understanding and mastery of all tools. Remain updated on products, policy, procedure and other important operational issues. Perform other duties as assigned. Requirements: -Must be native Norwegian -Fluent in English -Preferably with background in customer support/technical ?… – Permanent – Full-time

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