Offer: Start your career with us Hiring CSR for a US Retail account

Job Listing No: 9740000

Offer: Start your career with us Hiring CSR for a US Retail account

24/7 Customer Philippines, Inc. – Taguig City, Metro Manila – JOB DESCRIPTION Overview » Night Shift, Makati-located, US Retail Program » Provide excellent customer service by covering inquiries related to account specific products and services, process order placement and tracking, refunds and replacement, and other shopping account management through multi-channels (call, email, and chat) Qualifications » Must be 18 years old and above » Completed at least 2 years in college (no back subject) » practice in customer service is an advantage but not required expertise Required » Excellent oral and written communication » Must exhibit active listening » Must have keen attention to details » Must have good conversational expertise » Must have good problem solving and analytical expertise » capability to arrive at decisions independently and demonstrate persuasion and negotiation expertise » capability to educate customers on inquiries and other product information » capability to handle issues and complaints in a courteous and profes… – Permanent – Full-time

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