Operations Supervisor for BPO Company in Pasig City | P50,000-P55,000

Job Listing No: 9740000

Operations Supervisor for BPO Company in Pasig City | P50,000-P55,000

J-K Network Manpower Services – Pasig City, Metro Manila – Pasig City P50,000-P55,000 BENEFITS: Government Mandated Benefits HMO Sick Leave Vacation Leave Other Allowances JOB DETAILS: Company Profile: The company is a leading provider of Back-Office and Contact Center Support, E-commerce, Digital Marketing and Big Data Analytics. With over 2,500 clients worldwide, strategically focused on providing a one-stop business outsourcing services. Job Responsibilities: Report performance data to team manager by monthly basis Ensures productivity meets or exceeds service and quality standards Manage, Monitor, drive performance to meet SLAs and KPIs Provides immediate supervision to a unit, assigning tasks, checking work at frequent intervals and maintaining schedules Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations Ensure and participate to individual development plan and proposals aligned to the business goals of the organization Do Root Cause Analysis to id… – Permanent – Full-time

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