Process Excellence Manager, Google Technical Services

Job Listing No: 9740000

Process Excellence Manager, Google Technical Services

Manila City, Metro Manila – Develop and manage process excellence initiatives across contact channels for the products supported by 1:1 Consumer Care. Work with management and cross-functional partners to identify performance gaps, prioritize opportunities and develop and execute process improvement plans for customer support. Drive data-based decisions and monitor key metrics to measure business impact of process improvements. Document process flows and business requirements for agent CRM (Customer Relationship Management) system. Minimum qualifications BA/BS degree or equivalent practical experience. 5 years of relevant work experience driving process excellence initiatives and projects. Six Sigma Black Belt certification. Preferred qualifications Ability to influence across all levels of the organization and partner with cross-functional teams. Proven problem solving, process improvement and analytical skills. Strong business acumen and passion for delivering world-class customer experience. Excell… – Permanent – Full-time

Apply for this job.




Similar Jobs For "Process Excellence Manager, Google Technical Services"



 Jobs by Indeed job search

3978095 - Accounts Payable Analyst - Korean

Company: IBM
Location: Taguig
Work on SAP/Ariba migration from Oracle for Accounts Payable processes. Reviews/validate Invoice received inputs invoices details into ERP, Process wire /EFT… To apply for this job vacancy in IBM you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 17 hours ago

Accounts Payable Analyst - SAP/Ariba- Mandarin

Company: IBM
Location: Taguig
Work on SAP/Ariba migration from Oracle for Accounts Payable processes. Reviews/validate Invoice received inputs invoices details into ERP, Process wire /EFT… To apply for this job vacancy in IBM you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 17 hours ago

Accounts Payable Analyst - SAP/Ariba- Japanese

Company: IBM
Location: Taguig
Work on SAP/Ariba migration from Oracle for Accounts Payable processes. Reviews/validate Invoice received inputs invoices details into ERP, Process wire /EFT… To apply for this job vacancy in IBM you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 17 hours ago

Accounting Supervisor

Company: Thome Ship Management
Location: Makati
Knowledgeable in Operational Excellence and its tools – advantage. Experience in implementation of improvement projects coursed through Operational Excellence. To apply for this job vacancy in Thome Ship Management you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 15 hours ago

R01006686 HR Services Leader for Greater China Area (GSC Philippines)

Company: 3M
Location: Taguig
Demonstrated knowledge and use of HR Workday processes and technology. Analyze and re-engineer processes to gain efficiency, productivity, and ensure data… To apply for this job vacancy in 3M you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 22 hours ago






Note: This job listing with titled "Process Excellence Manager, Google Technical Services" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.