Production Support (Unix and SQL)

Job Listing No: 9740000

Production Support (Unix and SQL)

TELUS International Philippines Inc. – Metro Manila – Looking for Candidates with Unix and SQL experienceAdvantage if with Billing Systems exposureCandidate should be amenable to work in Ortigas location and working on PERMANENT NIGHT SHIFT schedule. General Job description: -Coordinate with and execute various application processes in a production environment -Manage incident resolution and root cause analysis -Utilize problem solving skills to resolve production issues quickly and accurately -Impact analysis of issues and recommend actions to take -Maintain ongoing, proactive contact with Bill Ops team -Reporting on production progress and incidents -Manage application processes to successful completion -Participate in a rotating 24×7 on-call schedule *possibility* Required knowledge: UNIX, SQL, Informatica, Control M Required skills and abilities: -Strong problem solving and analytical skills, ability to find creative solutions to problems -Takes initiative, self-directed, and able to adapt readily to fast paced change -Strong written … – Permanent – Full-time

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