Professional Services Consultant

Job Listing No: 9740000

Professional Services Consultant

Global STP Solutions Company – Makati City, Metro Manila – Responsible for reviewing and adhering to clients contract and understanding and documenting client requirements. Manage client relationship and expectations. Communicate client requirements that require customization to appropriate areas of AvantGard. Act as liaison between Client and departments including Product Management, Development, and Training. Responsible for ensuring our billing and project tracking system is up to date for assigned clients and billing numbers are accurate. Assist with project management by participating in regularly held status meetings and keeping the project manager apprised of project and task status. Report, track and escalate system issues while keeping abreast of current issues. May assist in QA testing activities and attend product meetings as required. Work closely with Client Relationship Managers and Phone Support Department to manage client expectations. POSITION REQUIREMENTS: We are in need of 2 experienced Consultants to fill this role… – Permanent – Full-time

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