Program Manager, Network Operations Center

Job Listing No: 9740000

Program Manager, Network Operations Center

Manila City, Metro Manila – Own overall responsibility for identifying and producing the analytics and insights that define the impact of our NOC Operations and effectiveness of our processes. Structure and execute against strategic projects to solve for complex, ambiguous, and potentially charged business issues for NOC. Advocate NOC with our business partners and lead initiatives of integrating new businesses within our NOC offerings. Lead the execution of tools and automation project efforts through partnering with internal teams. Dig deep into and optimize associated processes and workflows to influence consistency, increase productivity and improve overall customer satisfaction. Minimum qualifications BA/BS degree or equivalent practical experience. 6 years of experience in program management and/or management consulting. Preferred qualifications Experience in managing vendor relationships and understanding of standard practices in the networking infrastructure. Experience in managing software deve… – Permanent – Full-time

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