Remote Client Training Team Manager Job
Thomson Reuters – Manila City, Metro Manila – Title:Remote Client Training Team Manager ID:JREQ054029 Description Responsibilities: – Supervise a team or Remote Client Training Executives – Deliver virtual instructor-led modules and courseware based on clients’ workflow and business requirements. – Jointly manage the creation of toolkits for assigned courses, collaborating with eLearning, video teams, and peers. – Research and prepare for training courses using the knowledge acquired in business specific training programs and toolkits – Assist training staff in getting trained on the remote training application and provide guidance and feedback on initial Knowledge Live calls. – Act as a mentor to team members – Create and maintain accurate contact and activity records in the Customer Relationship Management (CRM) system, TRUST, and other tools to measure program impact effectively. – Identify key market themes to be leveraged in training, coordinating with functions as necessary. – Support and supplement onsite acti… – Permanent – Full-timeApply for this job.