ROHQ CitiLean and Smart Automation CitiLean Process Analyst
Citigroup – Manila City, Metro Manila – Process Engineer The Services Strategy: 2020 is an integral part Citi’s Operations & Technology (O&T) Strategy and aims to transform all aspects of our Operations including end-to-end Business Alignment, Service Excellence, Risk and Controls, Operating Efficiency and Talent. Your role will be to support Business leaders and partners in Citi Shared Services, helping them redesign their processes to put the customer at the center of everything we do. Through the application of Lean tools and techniques, you will identify major pain points, investigate their root causes and provide innovative solutions that transform the client experience. Partnering with Operations and CitiLean and Smart Automation center. you will become a trusted and independent advisor to the Business, upskilling and empowering our people to independently solve problems for the benefit of our clients. What You’ll Do: CitiLean Project Support the CSC CitiLean lead in identification of improvement opportunities… – Permanent – Full-timeApply for this job.