HCL Technologies – Manila City, Metro Manila – Senior Associate-Quality Location Manila Job Family Quality Job Description (Posting). Able to work independently and efficiently collecting & analysing defined SLA for overall span | Process Adherence / Compliance through Internal Audits/Ops Hi5| Training Development & Initiatives | Drive ACSAT action Plan/Improvement projects (1.) The individual should demonstrate capability of Collecting, validating & reporting the SLA’s accurately against the targets defined by the customers by focusing on their needs and ensuring that the customer perspective has been met (2.) Conduct Internal Audits of all Processes at regular intervals including . Ops Hi5 Audits or any other audit as per the requirement (3.) Driving awareness on the Quality tools, Kaizen, Value Add & QMS (4.) Improving skill level through self development & Bringing new ideas for Process Improvement by supporting the improvement projects (5.) The individual should demonstrate capability of delighting one’s customers by focusi… – Permanent – Full-timeApply for this job.