Senior Developer Software

Job Listing No: 9740000

Senior Developer Software

Quezon City, Metro Manila – Description Develop sites within the SharePoint 365 environment, provide first and second level technical support to SharePoint 365 Intranet users and facilitate customer resolutions for escalated issues to the necessary Corp IT technical support team Responsibilities First line daily support for users and other site owners below top level site for Intranets Monitor to ensure workflows and sites are working properly Conduct training on basic functionality Identify training gaps and escalate to Governance Forum Identify, investigate, and resolve errors, escalate when required Constantly revisit & review content to ensure business relevance Customize and maintain landing page to ensure traffic and user adoption Monitor site usage & follow up on dormancy, help keep content fresh Monitor for excessive complexity & suggest streamlined alternatives Manage permissions, restrict / revoke access where necessary Perform continuous research on SharePoint features and fun… – Permanent – Full-time

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