Site Lead/Program Manager

Job Listing No: 9740000

Site Lead/Program Manager

Dimension Data – Philippines – Do you want to be the person who exceeds your potential? If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen. We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions. We are currently looking for a Site Lead to support the business in achieving its strategic objectives. What we will expect you to do: Identify and establish service delivery expectations based on service agreements Establish the functional capability of the service team and match that to service demands Establish SOPs and service standards and KPIs for service delivery Monitor service standards and identify l… – Permanent – Full-time

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