Spanish Customer Support

Job Listing No: 9740000

Spanish Customer Support

Reed Elsevier Philippines – Philippines – 100% Customer Support Provides multi-skill/function type of support through various communication methods. Diagnose and resolve problems, utilizing department tools, resources, business judgement and expertise, resulting in increased customer confidence with supported products. Manage the customer service mailbox and phone queues to address concerns of customer and other internal departments. Ensure productivity and quality levels are met in order to meet and exceed customer expectations. Work effectively in a team environment Must be proficient in Spanish language in both oral and written communication Requirements Bachelor’s degree in any field With relevant experience acquired from an international company is an advantage Good English communication skills Business level proficiency in Spanish both verbal and written Amenable to work in Quezon City Benefits Life Insurance Medical Insurance with dependents covered Retirement Plans Language Premium Non-taxable all… – Permanent – Full-time

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