Spanish Speaking Customer Service Representative

Job Listing No: 9740000

Spanish Speaking Customer Service Representative

Harte Hanks Philippines – Pasay City, Metro Manila – Spanish Speaking Customer Service Representative col-narrow-left Job ID: 8075 Location: Pasay, NCR Language(s): Spanish col-narrow-right Job Views: 10 Employment Type: Full time Posted: 07.19.2016 col-wide Specialization: Customer Support: Call Center, Technical Customer Service Job Description: This position is responsible for answering all incoming calls and initial troubleshooting on all products. Training will be provided so as to ensure quality and relevant customer interaction. Job Responsibilities: Offer Operational Assistance for Consumer Electronics Products Refer Authorized Service Centers, Dealers and Parts Distributors Provide Product Information Troubleshoot Problems (especially for Laptop/Printer and Tab) Provide Missing Accessories Replace Defective Accessories Under Warranty Extend Manufacturer’s Warranty Issue Documents (Proof Of Purchase / Warranty Extensions) Act as Liaison Between Customer and Authorized Service Center … – Permanent – Full-time

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