Team Lead

Job Listing No: 9740000

Team Lead

Trend Micro – Metro Manila – Team Lead Trend Micro – Manila, Metro Manila » Responsible for the everyday real time monitoring and managing of the support operations » Real-time monitoring of the engineer’s efficiency and effectiveness on the support operations » Workforce management – ensures appropriate workforce is allocated to respond on any customer service call/request according to SLA or ERT (Expected Response Time for online support) » Escalation Management – responds, manages, recovers any customer complaints or escalations by tapping expert resources in resolving the issues raised » Process Development, Implementation and Management – creates or modifies support operations processes as needed with objectives clearly defined » In depth knowledge and adaptcapability on the organization’s core values and company policies, a leader by example to all members » Coaching – provides timely coaching on the engineer’s performance or specific behavior, both as part of performance management and career develop… – Permanent – Full-time

Apply for this job.




Similar Jobs For "Team Lead"



 Jobs by Indeed job search

Data Entry Agent- 5435- Toto Energy CCare

Company: Bill Gosling Outsourcing
Location: Manila
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team... To apply for this job vacancy in Bill Gosling Outsourcing you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

Operations Manager

Company: Asian Tigers Mobility Inc.
Location: Pasig
A. Educational Background (minimum educational requirement and specific course requirement for the position) BS in Business Management / BS in Business... To apply for this job vacancy in Asian Tigers Mobility Inc. you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Administrative Officer V (General Services)

Company: Technical Education and Skills Development Authority
Location: Taguig
JOB QUALIFICATIONS: Education : Bachelor’s Degree relevant to the job Experience : 2 years of relevant experience Training : 8 hours of relevant training... To apply for this job vacancy in Technical Education and Skills Development Authority you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Administrative Assistant

Company: MicroSourcing International Inc
Location: Eastwood City
MicroSourcing Philippines Inc. is looking for an Admin Assistant for who will be working for an Australian based company providing a subscription-based home... To apply for this job vacancy in MicroSourcing International Inc you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Software Quality Assurance Analyst

Company: West Corporation
Location: Makati
BASIC FUNCTION Responsible for acting as an internal resource testing technical project(s) throughout the development and implementation phase providing... To apply for this job vacancy in West Corporation you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago






Note: This job listing with titled "Team Lead" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.