Team Leader – Derivative Business Operations
Quezon City, Metro Manila – This role serves to provide leadership and direction to the entire Derivatives Business Operations team in MBPS. As part of the job requirements, the successful candidate will be accountable for managing the team’s daily operations, providing support to business and systems management in addressing moderate to complex derivatives business issues, assessing risk, presenting recommendations to management, and implementing solutions. Key Accountabilities: Operational Support: · Manage the team’s day to day operations, promoting efficiency and team effectiveness. · Ensure the delivery of excellent customer service by proactively promoting client centricity. · Take the lead role in assessing, handling, and resolving critical business issues raised during operations. · Support ad-hoc analysis to identify root cause of production problems and develop timely solutions. · Appropriately delegate tasks to team members and implement an effective process monitoring system that is used for… – Permanent – Full-timeApply for this job.