Team Manager, DPS Job

Job Listing No: 9740000

Team Manager, DPS Job

Client Support Services – Philippines – Location : Type : Permanent Jobs Salary : Competitive Main Industry : Other Industries and Skills : Customer Service & Call Centre Job ID : 60254669 Posted On : 14 November 2016 Organization: Client Support Services Job: Customer Service Job Number: # Description Job Description This position leads and is responsible for the coaching and development of a team of customer service representatives. Employee engagement, coaching and development, as well as delivery of efficiency metrics are must-have behaviors. A successful manager consistently demonstrates an unrelenting focus on delivering and improving the Customer and Teammate experience. World-class service towards engaging and supporting client objectives rounds-out the manager role. Responsibilities – Deliver world-class customer service through monitoring and coaching teammates – Champion a world-class Employee and Customer experience – Promote employee Engagement – Facilitate career development among team mem… – Permanent – Full-time

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