Technical Support Representative

Job Listing No: 9740000

Technical Support Representative

Ortigas Center, Pasig City – Location : Ortigas – , Type : Permanent Jobs Salary : Confidential Main Industry : Other Industries and Skills : Call Centres Customer services, Information Technology Job ID : 60268190 Posted On : 14 November 2016 Responsibilities: – Provide Technical Support to staff and clients. – Work closely with the Team Leader to develop strong processes and best practice procedures. – Follow currently established processes to efficiently manage frequent queries. – Adhoc duties as required. Skills and Qualifications: – Must be 18 years old or over. – Apple Mac Certified Technician certification preferred. – Proficiency in MS Office computer applications. – Customer service or contact center experience highly preferred. – Analytical orientation, strong critical thinking skills with strong attention to detail. – Able to adapt and use good judgement on a call/interaction based on client’s demeanor and need…. – Permanent – Full-time

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