Technical Writer

Job Listing No: 9740000

Technical Writer

Arvato Philippines – Taguig City, Metro Manila – Company: Arvato Philippines Requisition ID: 11031 OBJECTIVE Technical writers prepare instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information among customers, designers, and manufacturers. DUTIES AND RESPONSIBILITIES Process Improvements Leverage existing documentation, develop and maintain Process and Procedure documentation, knowledge articles, and all other required documentation in line with evolving standards Documents the new process at Level 4, step-by-step perspective Revises existing and creates new process maps to reflect the new procedure Initiates, creates and updates the existing DTP with the process improvement Translates the process improvement from the DTP into html format Uploads the process improvement to the Help Center Updates the canned responses in GKMS if necessary Ensures that the updated DTP and Help Cent… – Permanent – Full-time

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