Thai Speaker

Job Listing No: 9740000

Thai Speaker

Collabera Technologies Private Limited, Inc – Makati City, Metro Manila – Thai Speaker col-narrow-left Job ID: 6344 Location: Makati, NCR Language(s): Thai Salary: 80000-120000 per month col-narrow-right Job Views: 21 Zip Code: 1632 Employment Type: Full time, Contractor Posted: 10.05.2015 col-wide Specialization: Customer Support: Technical Customer Service Job Description: Providing first level of support for customer and system incidents and requests using basic technical and service knowledge Assuming initial ownership for the coordination, investigation and documentation of customer and system incidents Performing initial level of diagnosis of problems and incidents and resolving them when appropriate Interpreting problems or errors at a basic level and assessing the risk of events and escalating appropriately to protect client services Ensuring proper documentation for all problems, incidents and requests Following up on incidents to ensure customer satisfaction Monitoring issues until they are closed De… – Contract – Full-time

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